Questions and Answers on Valentus Products

Are Valentus products meal replacement drinks?

No, the Valentus Prevail products are simply functional beverages each for a different purpose. The SlimROAST Coffee and the Trim are both weight management products that aid in diminishing appetite and burning fat but are not a replacement for a meal.

What ingredients are in SlimROAST Coffee?

Prevail slim roast coffee is formulated with all natural fat burning ingredients and detox components. Here are the ingredients: Non GMO Brazilian Dark Roast Coffee, Garcinia Cambogia 50%, Phaseolamin, Green Extract, Organic Cacao, L-Theanine, Canola Lecithin, Green Coffee Extract, Caffeine, PEA

Will I lose weight drinking SlimROAST Coffee?

Results vary from person to person drinking the previous in roast coffee however the results have been unbelievably positive and no regards to weight loss with this product. Many people have been feeling better losing weight sleeping better and overall having a lot more energy check out some of the testimonial pictures here.

Can you still drink regular coffee?

Yes of course! However with SlimROAST Coffee less is more you will notice it after you had one Prevail slim roast you may not feel like you need another if you do still crave regular coffee just make sure you’ve had is some roast first then proceeded to have your regular coffee.

Are these products gluten free?

Yes all of our Prevail drinks are gluten free non-GMO pesticide-free and chemical-free.

Do I need to have an exercise plan?

A healthy exercise routine is always recommended and will produce the best results but it’s not necessary to be an exercise program in order to see results with the Prevail SlimROAST Coffee.

How come I’m not losing weight with the Prevail SlimROAST Coffee?

For some customers who purchase the Prevail slim roast coffee to sit with their weight management goals they struggle to lose weight in their first few weeks of consuming the product. This is a result most likely to a number of factors including menopause hormone replacement therapy antidepressant medications a Canadian albicans yeast infection external stress excessive alcohol and high-calorie food consumption or genetics. Although valentus Prevail slim roast coffee is designed to assist in weight management including possessed of weight loss through thermogenesis appetite suppressant control and increasing metabolism with natural ingredients designed to assist in the goals people achieve the desired outcomes at individual rates. There are no guarantees, directed or implied, the weight loss is sure to occur in many instances compositional changes occur to the visceral  (skeleton) fat on the body. For this reason, Valentus encourages its customers to weigh and measure themselves weekly to track progress of their weight management program.  Plus drinking a tremendous amount of water will help to flush the toxins from your system possibly increasing your results.

Do I have to take Prevail functional beverages for life?

Prevail functional beverages can help many with weight loss/ management, energy, libido, focus and mental clarity, appetite control, sleeping, digestion and overall immune health. Making Prevail products a part of everyday life is an option many people will utilize to receive the lifelong  benefits Valentus products provide.

How many days do I take the products?

Valentus recommends that you take the SlimROAST Coffee, TRIM and IMMUNE daily for 6 straight days and take the 7th day off. This is so that your body and BMI Index can reset. This is also up to you and how you feel on the product, you will not see any additional side effects if you were to continue taking them on the 7th Day.

Is it safe to drink alcohol while taking Valentus?

Yes, it is safe to consume alcohol while taking the Valentus products. All of the ingredients are all-natural and safe.

How much caffeine are in the Prevail drinks?

SlimROAST Coffee = 120mg

Trim = 40mg

Immune Boost  = 0mg

Energy  = 95mg

How should I prepare my SlimROAST Coffee?

First heat your water, open a  packet of SlimROAST Coffee, add water to your mug, stir and enjoy! It’s important that you do not add boiling water because it will possibly affect the herbs and eliminate their effectiveness.  SlimROAST Coffee is most effective when it’s black, but if you like to add cream and sugar try using a sweetener and switching to a non-dairy product like almond milk. You can also enjoy cold and over ice!

Where are Valentus products made?

Valentus Prevail products are formulated in the USA. They are also shipped from the USA.

Where does Valentus ship to?

Valentus is currently shipping to over 70 countries

How much are the shipping costs?

Shipping costs are calculated during the checkout process, however here are some estimated numbers based on recent shipping costs. All prices are in US dollars.

Shipping to USA:

1 box $6.97

3 boxes $14.48

6 boxes $22.96

16 boxes $26.48

Shipping to Canada

1 box $10.70

3 boxes $12.60

6 boxes $16.40

16 boxes $24.95

International Shipping

1 box $12.36

3 boxes $21.48

6 boxes $38.60

16 boxes $68.40

How do I check the shipping status of my order?

You can track your order by logging into your Valentus account.

  1. Go to
  2. Enter your username and password you created when you placed your order into the “Member Login” area.
  3. Once logged in,  click the “Order History ” menu on the left.
  4. You should see a list of all past orders. Click on the “Track” link to see the status of the order.

If you have any problems or questions with your order, send an email to Valentus support at


If I live in Canada do I have to pay duty?

No, because the product is shipped to one of our Canada locations and then it’s sent out via Canada Post. Provincial Taxes apply.

Do I  need to be on the “Loyalty Purchase Program”?

No, but we recommend it so you never run out of products and you can change your as products selection anytime and continue to enjoy the wholesale pricing . There is no contract so you are able to cancel anytime.

How do I prepare my Valentus Energy, Trim and Immune Boost?

Add a packet to 16-18 oz of water and mix.

You can add ice or blend with ice to make a slushy.

Questions and Answers About Valentus

Are there any health warnings or concerns about SlimROAST Coffee?

The majority of customers don’t have any negative effects with SlimROAST Coffee. There are sometimes instances when the product may not be right for you.  Here is the warning that is on each box of SlimROAST Coffee:

Not for use by individuals under the age of 18. Do not use if pregnant or nursing.

May contain pollen, which can cause reactions in some people. If a rash or other symptoms appear, discontinue use and consult your healthcare physician.  Do not use if you are at risk or being treated for high blood pressure, kidney, thyroid, heart or psychiatric disease, anxiety, depression, seizure disorder or stroke. Individuals who consume caffeine with this product may experience adverse effects. Get professional assistance in case of accidental overdose or you are experiencing rapid heartbeat, dizziness, severe headache or shortness of breath. Consult with your health care physician before using these products if you have a medical condition or taking medication. If sleeplessness occurs discontinue afternoon dose.

I am experiencing jitter-like symptoms including the feeling of being light-headed, why is that?

This reaction is part of a detoxification stage known as a “healing crisis.”  Some people will experience headaches, nausea, heartburn/acid reflux, constipation, excess gas/bloating and having difficulty sleeping at night. As the body starts to shed the body of stored toxins, these symptoms will subside. If they continue for more than 1 week, it is recommended to half dose until the symptoms subside.

Can I drink SlimROAST Coffee if I have high blood pressure?

We always recommend that you consult with your doctor before you start taking the product if you have any existing health concerns. Bring the list of ingredients there with you for your doctor to read.

Can the Prevail products be taken while breast-feeding/nursing/lactating?

Consult your physician or accredited health care practitioner. Due to the thermogenic effect of the Prevail SlimROAST Coffee and Prevail Trim, it is not recommended for consumption by breast-feeding mothers or those expectant mothers due to the natural surpressing of their appetite.

Why is my mouth dry sometimes?

One of the byproducts of thermogenesis is heat. When the body begins to metabolize stored body fat, heat is released in the process. A natural thirst will occur, so be sure to increase your water intake. It’s recommended that you should drink half your bodyweight in total ounces of water daily.

I am feeling bloated after consuming of the Prevail TRIM.

This is associated with the inulin fiber in the product. It is recommended to half-dose your daily serving until the symptoms subside.  It could also be due to the detox process that occurs when consuming these products. Better to detox then to leave toxins in your body.  Add more water to your day and this will help with the bloated feeling and flush any toxins faster.

What is the return policy for the products?

We have a 90 day money back guarantee on any unopened boxes.

Why does my SlimROAST Coffee look and taste different than it used to?

Based on customer feedback our SlimROAST Coffee formulation has been enhanced.  It now contains even more all natural ingredients designed to help suppress appetite, help block sugar and fat absorption and has an all-new amazing taste. It also now dissolves much better in hot or cold water.  Plus they added 33% more product to each serving without passing an increase to it’s consumers.

What time of day should I take each Valentus product?

Everyone’s lives are different so we recommend Prevail SlimROAST Coffee in the morning,  Trim before dinner and Prevail Immune Boost in the evening also our Prevail Energy before a workout or for a pick me up.

Is my credit card information secure?

Your credit card information is connected to the Valentus Corporate website when ordering and it’s 100% safe and secure.

How many packets come in a box?

There are 24 packets in each box of the valentus Prevail products. It is recommended each  week that you only need to drink them six days on one day off.   Check out our 12 in 24 program for more information at

How can I join Valentus?

Valentus is one of the fastest-growing companies of its kind and now only offers amazing breakthrough products but also an opportunity to become an independent representative and earn an income.  Click here to watch the video and get more information on how you can join our growing Global team.

Are these products approved by either Health Canada or FDA?

We have NPN numbers with Health Canada and currently working on full approval. The USA does not require FDA approval all these products are all natural and not a pharmaceutical drug. For more information please visit our website at

How long does it take to receive my product?

If you are in Canada or the United States, your order will be shipped within 48 hours and you’ll receive it to your door in 7 to 10 business days.

What is the difference between a preferred customer and an IR member?

You can order any of the Valentus products as a preferred customer and receive preferred pricing. When you pay a one-time $20 membership fee, you immediately hold a spot within a fast-growing company. You will receive 7 personal websites and become eligible to start earning income right away. When you refer people to your websites to purchase product or join you as an IR member, you qualify to be paid in up to 7 different ways with Valentus. Find out more how to join our team here at

How much does Valentus cost per month?

See our pricing page here at

How can I receive my Valentus product for free?

If you are a preferred customer, you can earn your product for free each month. All you need to do is refer 2 friends to order product from your valentus username. You simply give them your username and the website. They enter your username and when they sign up with a monthly auto ship, your next order is FREE. You must make sure that you have set up your autoship to receive this benefit. You can cancel anytime.

Do you ship outside North America?

Yes! Valentus ships to over 70 countries globally. Shipping and taxes will vary depending on which country you are ordering from.

 Why was my credit card charge higher than the price showing online?

All prices are listed in USD so if you reside and Canada or other countries, your credit card will be charged the exchange rate for that day. There is also applicable taxes for your Province or State, as well as a shipping fee.  You can find your receipt under Order History once signed into your account.